Returns and exchanges can be processed by mail or by visiting the Crew Shop at Lower.com Field.
All returns must include the packing slip with order details.
*If your order was filled incorrectly or you have a question regarding an order you received, please contact us directly. Include your order number with your inquiry.
*If returning by mail, once we have received your package at our fulfillment center, allow us 3-5 business days to process your return.
Orders from ColumbusSoccerShop.com can be returned or exchanged within 30 days of delivery.
- All items must be in new condition, with tags attached, and unworn. If you have specific questions pertaining to your return, please contact us.
- Custom merchandise may not be returned.