Returns

Returns and exchanges can be processed by mail or by visiting the Crew Shop at Lower.com Field.

All returns must include the packing slip with order details. 

PLEASE NOTE

*If your order was filled incorrectly or you have a question regarding an order you received, please contact us directly. Include your order number with your inquiry.

*If returning by mail, once we have received your package at our fulfillment center, allow us 3-5 business days to process your return.

    RETURN POLICY 

    Orders from ColumbusSoccerShop.com can be returned or exchanged within 30 days of delivery.

    Please Note

    • All items must be in new condition, with tags attached, and unworn. If you have specific questions pertaining to your return, please contact us.

    Custom Orders

    • Custom merchandise may not be returned.